Your privacy is more than a legal obligation to Batik88 — it is a moral responsibility to every player who entrusts us with their personal information. This policy clearly and transparently explains how we collect, use, and protect your data.
The principles that guide how Batik88 handles every Malaysian player's personal data with full integrity and trust
All data transmitted between your device and Batik88's servers is encrypted using 256-bit SSL — the same standard used by banking institutions in Malaysia. No third party can intercept or read your data in transit.
All personal data handling practices at Batik88 fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We respect every Malaysian player's legal rights to privacy and the protection of their personal data.
Batik88 has never and will never sell, rent, or share players' personal information with any third party for marketing purposes without the player's explicit written consent. Your data is not our business commodity.
Every batik88 player has the right to access, correct, download, or request the deletion of their personal data at any time. We provide a straightforward process for exercising these rights — no unnecessary red tape.
Personal data is stored on servers protected by multi-layered access controls, firewalls, and round-the-clock intrusion detection systems. Internal access to user data is restricted solely to staff who genuinely require it to carry out their duties.
Batik88 keeps players clearly informed of any changes to how we handle personal data, with reasonable notice before those changes take effect. We do not update our privacy policy silently without users' knowledge.
Batik88 only collects personal data that is genuinely necessary to provide a safe, fair, and efficient service to Malaysian players. The following are the categories of data we collect:
| Data Category | Example Information | Collected During |
|---|---|---|
| Identity Information | Full name, IC number, date of birth | Registration / KYC Verification |
| Contact Information | Malaysian phone number, email address | Registration |
| Financial Data | E-wallet information, transaction records | Deposit / Withdrawal |
| Game Data | Betting history, wins, losses | Gaming activity |
| Technical Data | IP address, device type, web browser | Every login session |
| Optional Data | Language settings, notifications, game limits | Account settings |
For players using Malaysian payment methods such as Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, or FPX — we receive transaction confirmations from the respective payment service providers but do not store your full account number or e-wallet password. All sensitive payment information is processed directly by the payment service providers under their own security standards.
Batik88 uses collected personal data solely for the following purposes, each directly related to delivering platform services to Malaysian players:
Batik88 does not sell players' personal data to any party for commercial purposes. However, in certain limited and lawful circumstances, we share necessary data with the following third parties:
In all data-sharing cases described above, batik88 ensures that data recipients are bound by strict confidentiality agreements and data protection obligations. We do not permit third parties to use batik88 player data for any purpose other than those specifically stated in their agreement with us.
Batik88 takes a serious approach to security infrastructure to ensure the personal data of all players is protected to the highest standard. The following are the technical and organisational measures we have in place:
Batik88 uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small text files stored on your device when you visit a website. The following are the types of cookies we use:
You can manage your cookie settings through your web browser settings. However, disabling essential cookies may affect the functionality of the Batik88 platform. For more information on managing cookies on your device, refer to the help guide of your web browser.
Batik88 retains personal data only for as long as necessary for the purposes stated in this policy, or as required under applicable Malaysian law. Below is a guide to retention periods by data category:
Once the relevant retention period expires, personal data will be securely deleted or fully anonymised so it can no longer be linked to any individual. Batik88 conducts regular data reviews to ensure that data no longer needed is disposed of according to secure procedures.
As an online platform operating in Malaysia, Batik88 player data may in some circumstances be stored or processed outside Malaysia — for example, when using third-party services such as international game providers or cloud infrastructure providers based in other countries.
When personal data is transferred outside Malaysia, Batik88 ensures adequate protection through:
As a Batik88 player based in Malaysia, you have the following rights under the Personal Data Protection Act 2010 (PDPA) in relation to the personal data we hold about you:
Many Malaysian players are unaware of just how much data online casino platforms actually collect about them. Every click, every bet, every win and loss is recorded. On most platforms, this information is then used for purposes far beyond what is needed to provide the service — from targeted advertising to selling data to third parties. Batik88 takes an entirely different approach.
From day one, Batik88 was built on a "data minimisation" principle — we only collect what is strictly necessary to provide a safe, quality service. This means we do not collect your precise geographic location, do not track your activity outside our platform, and do not build detailed marketing profiles of your personal habits beyond the context of gaming. If data is not needed to process a deposit, deliver a game, or maintain account security — we do not collect it.
The importance of complying with Malaysia's Personal Data Protection Act 2010 (PDPA) cannot be understated. The PDPA is Malaysian law that governs how companies collect, store, use, and disclose individuals' personal data. Batik88 adheres fully to all PDPA provisions — not merely the minimum requirements, but the spirit of the law as a whole, which exists to protect the privacy of Malaysians.
One of the most important concerns for any Batik88 player is the security of their financial information. When you make a deposit using Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, or FPX — your e-wallet or banking account details are never transmitted to or stored by Batik88. Payment processing occurs directly through the payment provider's own security infrastructure, and Batik88 only receives confirmation that the transaction has been successfully completed. This is the most secure way to handle payments, and it protects you even in the unlikely scenario where our systems were ever compromised.
As for game history, Batik88 maintains a complete record of every game session — not to monitor players, but for two legitimate reasons: first, to resolve any disputes about game outcomes fairly and based on data; and second, to enable our responsible gambling team to identify patterns that may indicate a gambling problem requiring attention. These records are accessible only to staff with a genuine operational need and are not used for any other purpose.
Technical data such as IP addresses and device information is collected solely for security purposes — to detect suspicious login attempts, identify multiple account usage, and protect your account from unauthorised access. If we detect a login attempt from an unfamiliar location or device, we will take precautionary steps to secure your account, which may include requesting additional verification before granting access.
Batik88 also has a clear policy on what we do — and do not do — with your data after you close your account. We retain records required by law for the prescribed period, after which they are permanently deleted or fully anonymised. Under no circumstances will former players' data be used for marketing purposes or shared with third parties after account closure.
If you have any questions about how Batik88 handles your personal data, or wish to exercise any of the rights set out in this policy — whether to access, correct, download, or request the deletion of your data — please contact our Data Privacy Officer at support@batik88.in. We are committed to responding to all privacy-related enquiries within 14 business days.
Batik88 reserves the right to modify this Privacy Policy from time to time to reflect changes in our data handling practices, new legal requirements, or service improvements. When material changes are made, we will:
Continued use of the Batik88 platform after the effective date of any policy update will be considered acceptance of the revised policy. If you do not agree with any changes to the updated Privacy Policy, you have the right to close your account and withdraw all your balance before the changes take effect.
Have questions about how we handle your personal data? Our Data Privacy Officer is here to help:
As a Batik88 player, you have strong legal rights over your personal data — and we are committed to making it easy for you to exercise them.
You have the right to request a copy of all personal data we hold about you and to be informed of how it is used.
If any of your personal data is inaccurate or out of date, you have the right to request a prompt correction.
Under certain circumstances, you have the right to request the deletion of your personal data — subject to any applicable legal retention requirements.
You may object to the use of your data for direct marketing purposes at any time, without needing to provide a reason.
You have the right to receive your personal data in a machine-readable format for transfer to another service if you choose.
In certain circumstances, you may request a restriction on the processing of your data while a dispute or investigation is ongoing.
Where data processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
Contact support@batik88.in with your request. We will respond within 14 business days for all privacy-related rights requests.
The most frequently asked questions by Malaysian players about data privacy and information protection at Batik88